Delivery information

Our delivery service operates 7 days a week

We only carry out delivery’s to our customer’s located within one of our delivery post code ST2, ST4, ST5, ST6, ST7, ST8, CW1 All online orders are Local Delivery Only. Our team will not be able to process you orders if your outside of our 5 mile radius delivery area. If an order is placed outside our delivery area, our team will unfortunately, have to cancel your order and process a refund back to your card the purchase was made with. don’t hesitate to contact us if you have any further questions.

Local delivery times and when to expect your delivery

Delivery’s are only carried out by our team will try our best to ensure your delivery arrives within 2-3 days. We carry out delivery’s between 9am - 7pm Special delivery item details. We work closely with our growers locally and in the EU to provide us with great quality plants. Products marked “Special Item Delivery” can delay your delivery arrival has these items can have up-to a week lead time to arrive with us so please be patient.

How we will carry out deliveries

We want to ensure that we deliver your order safely as possible and our teams will follow the following procedures. Having initially knocked on your door our team will then step aside to a safe distance while you retrieve your goods. This will ensure your item is delivered securely rather than being left outside. Should you wish to specify a specific location on your property that is safe for our team to leave your delivery contact us prior to your delivery. If you have any further questions, please get in touch with the team.

We currently are getting a varied amounts of stock form our growers, but at this unprecedented times, some of our growers are struggling with staffing and delivering produce. Are aim is to get a majority of plants to fulfill orders for our customers, if there are any issues with the order you have placed with us we will contact you. We will not substitute any product if it becomes unavailable without getting in touch.